Etiquette in an Organization Life, the Most One But Not Really Done Yet

  • Bambang Sri Wibowo STIE Mahardika
Keywords: etiquette, human resource, organizational behavior


The globe is changing everytime beyond our logic everywhere without alarming sometimes. Eastern and western culture being mixed everywhere, since the electronic era had been upgraded here and there without questions. Organization culture is changing too in many ways due to the culture shock of the employees, so that human resource with etiquette will be a unique one to be found. Etiquette could drag the organizational behavior  to be a  better circumtance  for everyone and clients too, because this behavior would bring the air of comfortness for internal and external working process. Organization’s staffs with etiquette will be a high priced treasures of organizational behavior for the organization itself, because no more wonder they could build a comfortable atmosphere for everyone who worked for the organization. Etiquette will bring all the staffs of an organization into a comfortable and suitable atmosphere for internal ( teamwork and individual work ) or external connectivity, so that the process of reaching the organization’s goals will be easier. A comfortable air will set everyone’s mind on the right path as it should be to guide them to be someone with a plus poin personality which is needed by his or her surrounding. In order to set a comfortable air for a healthy organization modern life, the organization’s management should think about empowering its human resource, specially personality and psychology empowerment for their own good future and their own good brand, as we all knew that a brand can bring  an organization to the top or the lowest poin of its level


Adeyeye, J.O, et. al, 2015, Effects of Workplace Ethics on Employees and Organisational Productivity in Nigeria, International Conference on African Development Journal
Arditi, Jorge, 1999, Etiquette Books, Discourse and the Deployment of an Order of Things, Journal of Theory, Culture & Society
Bass, Anna Nicholson, 2010, From Business Dining To Public Speaking: Tips For Acquiring Professional Presence And Its Role In The Business Curricula, American Journal of Business Education (AJBE)
Brody, Marjorie & Pachter, Barbara, 1994. Business Etiquette. McGraw Hill Co.,.
Craig, Elizabeth., 1996, Don’t Slurp Your Soup: A Basic Guide to Business Etiquette. New Brighton, Minnesota: Brighton Publication,
Dunn, Cynthia Dickel, 2013, Speaking politely, kindly, and beautifully: Ideologies of politeness in Japanese business etiquette training, Multilingua Journal
Handler, Richard, et. al, 1988, Culture, Identity, and Politics, Journal of Man
Jianying, Huo, 2004, Traditional Dining Etiquette, Journal of China Today
Lazear, Edward, 1993, Discussion: The economics of professional etiquette, Journal Journal of American economic review
Mastenbroek, W., 2000, Organizational behavior as emotion management. In N. Ashkanasy, C. Härtel & W. Zerbe (Eds.), Emotions in the workplace: research, theory, and practice. (pp. 19-35). Westport: Quorum
Mente, De. B., 1987, Japanese etiquette & ethics in business, Journal of Lincolnwood, IL: NTC BUsiness Books1
Miller, Christopher A, et. al, 2001, Associates with Etiquette: Meta-Communication to Make Human-Automation Interaction More Natural, Productive and Polite, Proceedings of the 8th Conference on Cognitive Science Approaches to Process Control
Mishra, Punya, et. al, 2004, Etiquette and the design of educational technology, Communications of the ACM Journal
Morin, Emilie, 2019, ‘I beg your pardon?’, Yeats's Mask (publisher).
Post, Peggy & Peter., 2005, The Etiquette Advantage In Business: Personal Skills for Professional Success. Harper Resource,
Pranee, Dr. Chitakornkijsil, 2010, Marketing Ethical Implication and Social Responsibility, The International Journal Of Organizational Innovation Volume 2, Number 3.
Ryabova, Marina, 2015, Politeness Strategy in Everyday Communication, Journal of Procedia - Social and Behavioral Sciences
Santamaria, Joseph P., et. al, 2011, Etiquette and effort: Holding doors for others, Journal of Psychological Science
Thornberg, Robert, 2008, School children’s reasoning about school rules, Journal of Research Papers in Education
Tseng, Lu Ming, 2019, How customer orientation leads to customer satisfaction: Mediating mechanisms of service workers’ etiquette and creativity, Journal of International Journal of Bank Marketing
How to Cite
Sri Wibowo, B. (2022). Etiquette in an Organization Life, the Most One But Not Really Done Yet. Journal of Islamic Economics Perspectives, 4(1), 9-19.